Terms Of Service
Last Updated: December 2024
AGREEMENT TO TERMS
By accessing and using the TickZero website (trytickzero.com), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our Site or purchase our products.
USE LICENSE
TickZero grants you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes only. You may not:
- Reproduce, copy, or distribute Site content without permission
- Transmit viruses, malware, or harmful code
- Engage in any form of hacking or unauthorized access
- Use automated tools or bots to access the Site
- Reverse engineer or attempt to bypass security measures
- Scrape or extract data for commercial purposes
PRODUCT INFORMATION AND PRICING
TickZero strives to provide accurate product descriptions and pricing. However, we do not warrant that:
- Product descriptions are completely accurate or error-free
- Prices will remain constant (we reserve the right to change prices)
- Products will be available in all sizes and colors
- Product images are exact representations of actual items
We reserve the right to limit quantities and refuse orders at our discretion.
ORDERING AND PAYMENT
By placing an order, you represent that:
- You are at least 18 years old
- You have the legal authority to make purchases
- Payment information is accurate and authorized
- You will not use the Site for illegal purposes
All orders are subject to acceptance and verification. We reserve the right to decline or cancel any order.
PAYMENT PROCESSING
- Payment is processed through secure payment gateways
- Your credit card is charged upon order placement
- Refunds are issued to the original payment method
- All transactions are non-refundable except as provided in our Refund Policy
INTELLECTUAL PROPERTY RIGHTS
All content on the TickZero Site, including text, graphics, logos, images, and product information, is the exclusive property of TickZero or its content suppliers and is protected by international copyright and trademark laws. You may not use any content without explicit written permission.
PRODUCT WARRANTIES AND DISCLAIMERS
LIMITED WARRANTY
TickZero warrants that its products will be free from defects in materials and workmanship for a period of one year from the date of purchase. This warranty covers manufacturing defects only and does not cover damage caused by:
- Misuse or abuse
- Normal wear and tear
- Modifications or repairs not authorized by TickZero
- Environmental factors
If you discover a defect, contact us at support@tickzero.com with proof of purchase and photos of the defect.
PRODUCT DISCLAIMERS
TickZero products are not intended to:
- Diagnose, treat, cure, or prevent any disease
- Replace professional veterinary care
- Guarantee specific results or outcomes
- Be used on animals with known allergies to product ingredients
Always consult a veterinarian before using any new pet care product, especially for animals with existing health conditions.
LIMITATION OF LIABILITY
IN NO EVENT SHALL TICKZERO BE LIABLE FOR:
- Direct, indirect, incidental, special, consequential, or punitive damages
- Lost profits or revenue
- Business interruption
- Loss of data or information
- Personal injury or property damage
- Any claim arising from the use of our products
This applies even if TickZero has been advised of the possibility of such damages.
DISCLAIMER OF IMPLIED WARRANTIES
TICKZERO PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
USER CONDUCT
You agree not to use the Site to:
- Post false, defamatory, or abusive content
- Harass, threaten, or intimidate others
- Violate any laws or regulations
- Infringe on intellectual property rights
- Engage in discrimination or hate speech
- Transmit spam or unsolicited communications
- Attempt fraud or deceptive practices
TickZero reserves the right to remove content and suspend or terminate accounts for violations.
LINKS TO THIRD-PARTY WEBSITES
Our Site may contain links to external websites. TickZero is not responsible for:
- Content on external sites
- Privacy practices of third-party sites
- Availability or functionality of linked sites
- Any transactions or agreements with external vendors
REVIEWS AND TESTIMONIALS
User-generated reviews and testimonials represent personal opinions and are not endorsed by TickZero. We reserve the right to:
- Remove reviews that are abusive, false, or violate our policies
- Moderate comments for accuracy and appropriateness
- Decline to publish reviews
Some testimonials may include customers who received free products or compensation in exchange for their honest review.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless TickZero, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Site
- Your violation of these Terms
- Your infringement of third-party rights
- Your violation of any laws or regulations
MODIFICATION OF TERMS
TickZero reserves the right to modify these Terms of Service at any time. Changes are effective immediately upon posting. Your continued use of the Site constitutes acceptance of modified terms.
TERMINATION OF USE
TickZero may terminate or restrict your access to the Site at any time, without notice or cause, for violations of these Terms or other conduct we deem inappropriate.
GOVERNING LAW AND JURISDICTION
These Terms of Service are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in [Your Location].
SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and all other provisions will remain in full force and effect.
ENTIRE AGREEMENT
These Terms of Service, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and TickZero regarding your use of the Site and purchase of products.
CONTACT US
For questions about these Terms of Service, contact:
Email: legal@trytickzero.com
Email: support@trytickzero.com
Hours: Monday - Friday, 9 AM - 5 PM EST